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TOPIC: IMPORTANT UPDATE

IMPORTANT UPDATE 2 years 7 months ago #13696

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Due to various anti-virus programs incorrectly blocking version 4.04 of the Directory software with a "false positive", an updated version of the Directory software is now available. This new version 4.0.5 seems to be fine with the anti-virus programs.

If you're encountering errors accessing the Directory software, or are getting messages from your anti-virus, download and install the latest version. This will resolve the problems.

For the shareware version: Download and install the latest version from here . Although you shouldn't need to, you "may" need to re-enter your current registration information to remove the trial limitation.

For the CD-ROM version: If you can't access your Directory software because the anti-virus issue, email me (This email address is being protected from spambots. You need JavaScript enabled to view it.) for instructions to update your Directory software. A current subscription is required to obtain updates.

I apologize for this inconvenience, but I have no control over the anti-virus companies. Norton and McAfee have responded to me that this is a true "false positive" detection and there is no virus in the Directory software. However, the damage (blocked file) has already been done.

Thank you for your understanding and support.
Larry Farquhar, USAF (Ret)
Owner/Operator of this website.
The Happy-Wanderers
Casino Camper Website

IMPORTANT UPDATE 2 years 7 months ago #13697

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I am currently using PCMatic SuperShield for virus protection. It was not letting me open your Directory unless I paused/disabled the protection. I upgraded my Directory to the new .5 version and I still have the same blocking. If SuperShield is active I get this message on my desktop and the Directory will not open.
If I pause/disable SuperShield, I can then open the Directory. Your fix did not make the Directory compatible with PCMatic's SuperShield. But pausing SuperShield to open the Directory is a simple procedure that I can live with. I just thought you should know and possibly alert others to this situation.
Bob Hicks, from Utah
I’m 75 years young and going as hard as I can for as long as I can.
“Free men don't ask permission to bear arms.” ― Glen Aldrich

IMPORTANT UPDATE 2 years 7 months ago #13701

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Thanks for the reply. The problem is with the anti-virus definitions, which should be corrected by the various anti-virus programs soon.

They are falsely identifying a "Trojan" in the Directory software. Norton and McAfee have both admitted this is a "false positive" detection and will correct this in their next virus definition file update.
Larry Farquhar, USAF (Ret)
Owner/Operator of this website.
The Happy-Wanderers
Casino Camper Website

IMPORTANT UPDATE 2 years 7 months ago #13707

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PCMatic gave me a solution that works. I posted it as a separate thread with an appropriate title so other folks can find it easier. My Directory opens just fine now. :)
The following user(s) said Thank You: larryf
Bob Hicks, from Utah
I’m 75 years young and going as hard as I can for as long as I can.
“Free men don't ask permission to bear arms.” ― Glen Aldrich

IMPORTANT UPDATE 2 years 6 months ago #13757

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I had a similar problem, but it was not the anti virus. I suspect it was a corrupted database, because I could not uninstall the old program from my computer. I did multiple registry searches on the term "milcamp" and deleted all references manually from my registry. This allowed me to install the program. I now just need updated registration info. I sent a paypal payment to extend my subscription.

IMPORTANT UPDATE 2 years 6 months ago #13759

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I emailed you privately. You may need to check your SPAM folders.
Larry Farquhar, USAF (Ret)
Owner/Operator of this website.
The Happy-Wanderers
Casino Camper Website

IMPORTANT UPDATE 2 years 1 month ago #14038

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I'm having the same issue. How dies one do registry searches? When I first try to boot up the programs, I get a message,"Requires IE 4+". I'm running 10.

IMPORTANT UPDATE 2 years 1 month ago #14040

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vblarry wrote: I'm having the same issue. How dies one do registry searches? When I first try to boot up the programs, I get a message,"Requires IE 4+". I'm running 10.

The "Missing IE4+" error is an indication that you're not running a recent version of the Directory software that is Windows 10 compatible.

If you're using the download version, be sure to download the latest version from here.
If you're using the CD-ROM version, be sure to perform a "program update" to get the most recent version. You can still update, even if you're getting the IE error (a current subscription is required).
Larry Farquhar, USAF (Ret)
Owner/Operator of this website.
The Happy-Wanderers
Casino Camper Website

IMPORTANT UPDATE 2 years 3 weeks ago #14063

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When trying to uninstall program, I get: Configuration data for this product is corrupt. Contact support personnel. Deleted program, so I thought, thru the program files directory.

Downloaded newer version of software and when trying to install I get error Message: Older version of US Military Campgrounds cannot be removed. Contact tech support.

What's next? :S

IMPORTANT UPDATE 2 years 3 weeks ago #14064

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vblarry wrote: When trying to uninstall program, I get: Configuration data for this product is corrupt. Contact support personnel. Deleted program, so I thought, thru the program files directory.

Downloaded newer version of software and when trying to install I get error Message: Older version of US Military Campgrounds cannot be removed. Contact tech support.

What's next? :S

I'll send you a private email.
Larry Farquhar, USAF (Ret)
Owner/Operator of this website.
The Happy-Wanderers
Casino Camper Website
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