I've camped here with my RV for years. First issue for years was no one answered the phone so you would have to literally drive there to make reservations , but in the last 5 months they hired people and that is fixed. On the sunny side the bathroom is below standard, it is awful, the sink has been broke forever and not replaced, the toilets leak from the bottom, how can that be healthy? The showers are like being powered washed, ouch and there is no adjusting the heads. The trash by the lake, around picnic tables and below the over looks, trash everywhere!!! Who is suppose to clean it up? How can a military camp ground be so dirty and trashy? This campsite needs help and regulation. It took 10 years to get a dock by the ramp so you wouldn't have to jump in the water and use your ladder to get in your boat! This place needs help.
BSA Canyon Lake is a good place to retreat - but not convenient to San Antonio or Austin (about an hour into SA and about 1:15 into Austin). The nearest "real" shopping is at least 1/2 hour away. On the weekend there were more young campers with a bit of rowdy behavior. During the week, there might be one or two other campers in our area (Randolph AFB side) besides ourselves and the camp host. The Randolph side doesn't feel secure since the gate is left open all night and the gatehouse is only staffed part-time. There are security vehicles on the FT Sam side, but I've not seen them on the Randolph side at all. The lake is pretty and I enjoyed sailing here when I was stationed nearby in the '80s. The deer are plentiful and beautiful - will almost come right up to you. We had 35 MPH winds all one night but never felt in danger of falling trees, etc. The rates are more expensive than we're used to at other military facilities where we've stayed. Three stars, all-in-all.
Staff are very rude and unprofessional. They need classes on customer service. They act like they are being bothered when asked to do their job. Light bulbs were burnt out and nobody came to replace them.
Park is now a joint base operation with Randolph AFB and Ft. Sam Houston. Reservation policy changed while we were staying here to allow ALL full service sites to be reserved on the west park side. The full service sites 21-28 facing the lake have much better views than 1-10 which are farthest away from the lake. The park could use some maintenance in trimming up tree heights (less than 13 feet), leveling sites, and having utility hookups closer to the driver's side of the coach when backed in. Bath facilities need upgrading. Overall, we loved the location's proximity to Hill Country venues, San Antonio, and Austin. Would stay here again.
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